Frequently Asked Questions
Laundry Go Laundromat
2405 W. Lincoln Ave. Unit A-B | Anaheim, CA 92801
What are your hours?
4:30AM to 10PM with last wash at 8:30PM
Are you attended?
We are from 9AM to 1PM and again at 6PM to 10PM daily.
Are you a coin or credit card laundromat?
We are a coin-operated store.
Do you have large machines?
Absolutely. We have 4 machines that can wash up to 6 loads (60 lbs.) of laundry at once. We also have 5 machines that can wash up to 4 loads (40 lbs.) of laundry at once. We also have 8 dryers that can dry up to 5 loads or 50 lbs. of laundry, too. If you have a big loads or big bulky items, our equipment will serve your needs.
Wash & Fold @ Laundry Go
What are your wash and fold hours?
You can drop off and pick up orders from 9AM to 1PM and again at 6PM to 10PM daily.
What products do you use when you wash my clothes?
We use premium products in washing your laundry. Free & clear substitutes are available.
Is there a minimum order?
$25 minimum order.
Do you wash my clothes with other clothes?
No. We always keep our customers laundry separate from one another.
What is the turnaround time for wash & fold?
Please allow 24 hours for next-day service. For same-day service, please call our store at (714) 270-0015 to check availability.
Pickup & Delivery by Laundry Go
When do you offer pickup and delivery?
We offer pickup and delivery Monday through Friday, only. There is no service on the weekends. Orders picked up on Friday will be delivered on Monday.
What is the turnaround time for pickup and delivery?
24 hours or next day, except for orders picked up on Friday. Those will be delivered on Monday.
Is there a minimum order?
$45 minimum order.
How much does pickup and delivery cost?
- Not much. This time-saving service is available at $1.99 per pound for one-time or as-needed usage.
- Save on this service by putting your laundry on a regular schedule. Regular customers enjoy a reduced rate at $1.89 per pound.
Do I need to be home when the driver picks up or delivers my clothes?
No, you can leave your laundry in a secure location (front porch, back porch, behind a fence, in an unlocked garage) just make sure to note it when you place your order so our driver knows where to find it.
How do I schedule an order online?
It is simple. Just click on the "Schedule a Pickup" Button in the upper right hand corner and create an account. It only takes a few minutes to input your information and you can place an order for weekly, bi-weekly or one-off services.
Can I make a special request on how I want my laundry done?
Absolutely. When you place your order online there is a section called Preferences where you can specify things you want done every time that we do your laundry. There is also a section called Special Laundry Instructions where you can ask for something for this particular order. For instance if you want us to spot treat a stain on one of your items.
Is there a contract or long term commitment?
No. You never have to sign a contract and you can stop service at any time. We know that you will stick with us based on our excellent service.
When I schedule an order, how will I be billed?
Like other online services, we ask for your credit card when you place your order. Your card will not be billed until your laundry is completed and weighed.
What do I put my laundry in?
Please put your laundry in a laundry bag or in a trash bag and make sure it is closed properly so nothing falls out.
Can I put my pickups on hold while I'm on vacation?
Yes. You can suspend your pickup until you return from your vacation.
Rubalcaba Bros. Laundromat
What are your hours?
4:30AM to 10:30PM with last wash at 9:00PM
Are you attended?
This location is not attended. It is a classic self-serve only laundromat, perfect for local, nearby residential customers.
Are you a coin or credit card laundromat?
This location is fully coin-operated.
Do you have large machines?
This location has a handful or large machines perfect for big bulky items or large amounts of laundry. Visit the location to discover what's in store.
Does this location offer wash & fold services?
This location is solely a coin-operated self-serve store. For wash & fold services, visit OC LaundryGo on Liconln Avenue.
What is the relationship between this laundromat and OC LaundryGo?
Rubalcaba Bros. Laundromat is the flagship laundromat where the Rubalcaba Brothers embarked on their laundry services journey. Both laundromats are owned and managed by the Rubalcaba Brothers. This location is the first. LaundryGo located on Lincoln Avenue is the newest addition to the family. Think of this laundromat as the sister location to OC LaundryGo.